Questions to ask when choosing a Technology Partner.
With the rapid change in technology, and an increasing number of brands wanting your attention, choosing a technology partner can be a little daunting.
Not only is it important to find partners that understand your business, you also need to make sure you choose someone who can grow with you, who understands your needs and can meet the requirements of your. business as you change.
Do they take time to understand what’s important to you?
A one-size-fits-all approach is never a good approach and is not something you’ll experience with Mode Technology. Mode Technology Deployment is a simple yet effective solution that ensures the right technology is accessible to right people at the right time..
Mode Technology will visit your business, take time to understand your needs and the needs of the people using the technology. Their experts will then use that information to provide recommendations that are proven to improve employee productivity. And rest assured this is low touch for you. It really is a short process and it always ends in significant improvements!
Are they experts in their field?
It’s always best to do your research and talk to brands about their experience with businesses like yours. You want to be sure they understand the challenges you face and come to you with the right technology and support to ensure you never experience down time.
Mode Technology manages solutions for New Zealand businesses of all sizes across a range of industries.
We are the largest independent supplier of Konica Minolta, Brother and HP multifunction devices and printers, PaperCut and YSoft print software, Dialpad cloud communication and Solbox fleet management software.
With over 30 years’ dedicated technology solutions experience, Mode can talk tech!
Do they value customer service the same way you do?
Mode Technology has a NZ based local helpdesk who are on hand when you need them. They listen to their customers and do whatever they can to ensure their business can run efficiently and effectively with the right technology in place. Whatever your needs are Mode Technology will find a solution and there won’t be any hidden costs.
Are they honest and do they operate transparently?
Mode Technology prides itself on complete honesty and transparency and will only recommend a solution that fits perfectly with your needs, and products that are designed to improve efficiencies, productivity and save you money. You’ll know what the costs are upfront, so there will be no surprises down the line.